Moneybookers will do everything we can to assist our customers who have deposited funds to Pointbet." a top manager of the e-payment solution tells TheOnlinewire.com.
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3 f) _1 ^+ k. e) MTheOnlinewire.com contacted Moneybookers' CEO Nikolai Riesenkampff hours after first unconfirmed reports surfaced that the e-wallet processor was to step to the plate on behalf of customers who deposited via Moneybookers with failed Pointbet.
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, J$ S1 V8 I; t# f3 D: UPointbet literally vanished days ago, leaving thousands of customers without recourse. First reports indicated that Pointbet shut its doors owing in excess of $4, 5 Million.
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Which are the procedure punters should follow in order to file a claim with Moneybookers?
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- }# N: T% H* t \& v"Moneybookers customers can contact us via the usual methods shown on our website. Any additional information they can provide, will be most welcome." Moneybookers' head of marketing Thorsten Sandhaus said in our exclusive interview.
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, ~( u6 } T0 q( x0 E& o& s) H5 wIn which timeframe Moneybookers will be in the position to refund eligible accounts?
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% E8 w! b7 T1 u" F1 X"Funds remaining on the Pointbet accounts will be held for a period of 3 months during which time we will collect individual payout claims." Sandhaus said. "The timeframe for refunds will depend on the funds available and number of claims we receive." he concluded.
& S9 m$ R1 X( M4 {5 p7 G" B- \# CTheOnlinewire.com will be happy to assist former Pointbet customers who deposited with the failed sports book via Moneybookers with the claim filing process. Players may contact us at
admin@theoffshorewire.com. (PLEASE NOTE: we have a spam filter in place with this email address. You will receive a verification email within 5 minutes from sending your email to us. Please follow the instructions contained in the validation email to complete the process).
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' B# V7 @9 d! f+ d" j6 Y( u8 rPointbet former players may also wish to share their experience and thoughts in this thread:
http://www.towforum.com/online-s ... tbet-customers.html
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TOW Special Reports. Published March 23 2007 - 2.10pm EST - TheOnlinewire.com - All rights reserved
